Since we are selling live products we do not have a refund policy. However, if you received any dead crabs upon delivery. We will refund the dollar amount pro-rated to the number of dead crabs to you. The money would be transferred directly to your preferred bank account.
To start a return, you can contact us at firstname.lastname@example.org or Whatsapp us at +65 89399502.
You can always contact us for any return question at email@example.com.